Shipping policy

We are committed to shipping your order quickly and safely. Please read our shipping terms carefully below.

Processing time
Orders are processed within 1 to 3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

Shipping methods and delivery times
We ship throughout Canada and the United States using trusted carriers such as UPS, FedEx, and Canada Post.
Estimated delivery time is 3 to 10 business days, depending on your location and the size of the item.

Heavy equipment and freight delivery
Large or heavy items may be shipped via specialized carriers (truck or pallet delivery). These orders may require additional time and coordination for scheduling. Our team will contact you directly once your order is ready to ship.

Shipping fees
Shipping fees are calculated at checkout based on the weight, dimensions, and destination of your order. Additional charges may apply to oversized items.

Order tracking
Once your order has shipped, you will receive a confirmation email containing a tracking number so you can follow your package.

Damaged or lost orders
If your order arrives damaged or appears to have been lost in transit, please contact our customer service within 5 business days of delivery. We will help file a claim and arrange a replacement if necessary.

Local pickup
Local customers may choose the in-store or warehouse pickup option, when available. You will receive an email once your order is ready.