Simple care,
everywhere in Quebec.
Fast service, CNESST certified and guaranteed for 30 days. Send us your tool, we'll take care of the rest.
1) Contact us at service@fixatech.com with: first name, last name, phone number, address, purchase invoice (if under warranty), description of the breakdown, and PO number.
2) Pay the administration fee of $24.99 and shipping costs.
3) Instantly receive your shipping label by email.
4) Drop off your package at the service point of your choice (Canada Post, Purolator, etc.).
5) Once the repair is complete, your tool will be shipped directly back to your address. (Please note that return shipping costs are at your expense.)
Why fixatech
Certified expertise
Repairs conform to CNESST standards.
Full warranty
30 days on parts and labor.
Massive Inventory
Large stock of parts for a quick return to your worksites.
Frequently Asked Questions
What types of devices do you repair?
We repair a wide variety of electronics and home appliances.
List of repairable brands:
- BE Power Equipment
- Bissett
- Bostitch
- Dewalt
- ET&F
- Foresto
- Makita
- Max
- Metabo-HPT
- Milwaukee
- Mi-T-M
- Muro
- Pneutools
- QuikDrive
- Senco
- Spotnails
- Stabila
- Stiletto
- Stinger
- Simpson Strong-Tie
How long does a repair take?
The lead time depends on the type of repair and parts availability.
- Receipt of broken tool: 48 to 72 hours
- Diagnosis: 1 to 3 weeks (variable depending on the type of tool)
- Repair: 1 to 2 weeks (variable depending on the type of tool and parts availability)
- Delivery time: 48 to 7 hours
Express repair option:
- Diagnosis: 24 to 48 hours
- Repair: 2 to 14 days depending on parts availability.
Do you offer a warranty on repairs?
Repair Policy (Costs, Warranty, Deadlines)
- Shipping costs: vary depending on the departure location (at the client's expense)
- Submission fee: $24.99 (reimbursed if the client accepts the repair costs)
- Hourly rate: $85.00 (unless under warranty)
- Parts: vary depending on repairs (unless under warranty)
- Warranty offered: according to manufacturer's warranty